Choose your region: China
Shanghai Tel: +86 (0)21 2426 6400
Beijing Tel: +86 (0)10 6464 0611
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Meet the Advisors

Get to know more about Pacific Prime's expert advisors in China.

Meet the Advisors

Pacific Prime's team of Shanghai and Beijing-based expert advisors strive to constantly offer the best service to our customers. Backed by over a decade of experience, they are able to develop innovative health insurance solutions that will meet the coverage needs of our clients. 

Crystal CHEN

Regional Manager
Languages: English
Phone: +86 21 2426 6437

Crystal joined Pacific Prime in 2012 and as a Regional Manager, focuses on individual health insurance sales. With a strong understanding, and experience, in the health insurance industry, Crystal leverages her skills to help individuals in China find the best health insurance premium available.

Crystal was born in Shanghai and received a degree from East China Normal University. When not at work, Crystal enjoys camping and movies.

Call, or connect with her today.

Jonathan J. HSIEH

Director, Client Services and Legal Affairs
Languages: Chinese, English
Phone: +86 21 2426 6414
Email     LinkedIn

Jonathan joined Pacific Prime in 2015 and is responsible for directing and managing the client services and account management teams. Furthermore, he is responsible for directing legal affairs and helping to ensure compliance with certain territorial laws and regulations and various contractual relationships. With his experience as a United States (California) licensed attorney, he brings his knowledge and experience of the Chinese and American legal systems, along with the insurance industry, to help multinational clients find the best insurance coverage that will meet their needs.

Jonathan graduated from the University of California at Irvine with a bachelor degree in Honors Economics and a Management minor. He also has a Juris Doctorate degree from Case Western Reserve University, School of Law, where he completed a concentration in International Law. In his free time he can be found watching movies, playing sports, reading, eating, learning languages, and travelling.

Call, or connect with him today.

Sylver ZHONG

Senior Sales Manager
Languages: Chinese, English
Phone: +86 21 2426 6431
Email     LinkedIn

Sylver joined Pacific Prime in Dec. 2014 as a Senior Sales Manager. He focuses on assisting clients - groups or individuals - with property and liability insurance demands. With 10 + years of experience working for insurers and brokers, Sylver has come to specialize in P&C insurance with a sound knowledge of employee benefits and health insurance in China.

Sylver is from southern China and has lived in Shanghai for over 10 years. He has a Bachelor of Arts (B.A.), English Literature from the University of Foreign Languages of the PLA. When not working, he spends much of his time playing sports including badminton, soccer, jogging, and more.

Call, or connect with him today.


Group Accounts Manager
Languages: English, Filipino
Phone: +86 13817627901
Email     LinkedIn


Hazel has been working at Pacific Prime for 6 years as Group Accounts Manager, working on 250 group policies doing accounts renewal as well as mid term administration of policies. She also works with clients who have purchased plans but have questions or concerns; striving for client satisfaction.

Born in the Philippines, Hazel graduated with a Bachelors Degree in Biochemistry from the University of Santo Tomas. During her free time, she loves to bake, read books and watch movies. She is also a volunteer at a local church service in Shanghai.

Call or connect with her today.


Corporate Sales Director
Languages: English
Phone: +86 21 2426 6533
Email     LinkedIn

Jason joined Pacific Prime in 2011 as a Junior Consultant and has since been promoted to his current position of Corporate Sales Director where he now handles foreign-owned Corporate Business sales with a specialization in medical, business, and life insurance for international schools, SMEs, and MNCs.

Originally from Durban, South Africa, Jason graduated from UNISA with Bachelor of Commerce (B.Comm). He enjoys travelling and spending time with friends and family relaxing at the end of the week.


Languages: English, Chinese
Phone: +86 21 24266539 
Email     LinkedIn

Joy joined Pacific Prime in 2014 after spending two years working for AIG as an A&H Specialist. At Pacific Prime she specializes in medical and travel insurance, working with both local nationals and expats. She always strives to help her clients find the ideal insurance plan that meets their needs and budget.

Born and educated in Shanghai, Joy has a degree in Bachelors from University of Shanghai in Science and Technology. When not at work, she enjoys traveling, diving, photography, exploring Shanghai for great food, and generally enjoying life.

Call or connect with her today.

Stephen HO

Sales Manager
Languages: English
Phone: +86 21 2426 6433
Email     LinkedIn

Stephen joined Pacific Prime in 2012 and has been advising expats on finding the right health insurance products. As an expert on individual and family products in China, he can help find the medical insurance plan that best matches your needs and budget.

Born in Hong Kong, Stephen studied at San Francisco State University majoring in Economics. Stephen has been living in Shanghai for more than 2 years and is a passionate foodie and traveler. He enjoys spending his spare time trying different restaurants that Asia has to offer.

Call, or connect with him today.

Stévie ERARD

Corporate Sales Manager
Languages: English, French,
Phone: +86 21 2426 6425
Email     LinkedIn

Stevie joined Pacific Prime in 2012 and in his three years with the company, has forged an extensive knowledge and strong expertise in the insurance industry. He handles insurance solutions for both SMEs and Multinational companies with 500+ employees.

Born in France, Stevie was educated at University of Western Ontario’s Richard Ivey School of Business where he received a Bachelor's degree in Finance & Marketing-Strategy. He also has a Master's degree in International Business & Management from the IAE School of Management. An avid traveler and fan of motorcycles, Stevie spends most of his time-off riding with friends in China and discovering new places.

Call or connect with him today.

Bosco SUN

Sales Manager
Languages: Chinese, English
Phone: +86 21 2426 6537
Email     LinkedIn

Bosco has been working at Pacific Prime since 2011 and, as a Sales Manager at Pacific Prime, he focuses on the Chinese Market. As an international intermediary, he has a broad understanding of the health insurance market and concentrates on finding the best solution for his clients.

Born and educated in Shanghai, China. Bosco loves to spend his free time watching sports, playing football, and listening to music.

Call or connect with him today.

Michael RAY


Senior Consultant
Languages: English
Phone: +86 21 2426 6503
Email     LinkedIn

Michael joined Pacific Prime’s international team in 2013. Since moving to the China team as a Senior Consultant in 2014, he now works closely with expats located in and around China, Michael offers knowledgeable, experienced, and expert advice on the plans from the licensed international insurers in China. Whenever possible, he takes the time meet face to face to ensure that his clients are fully educated on the various insurance plans available to them.

Born in the UK, Michael graduated from University of Brighton with an Honors degree in Biology/Chemistry. He moved to China shortly after graduating and has been living in Shanghai for over 8 years and is planning a wedding with his now fiancée, of 6 years for early 2016. In his spare time he enjoys cycling, squash, socializing, networking, traveling, reading, exploring Shanghai, and watching documentaries and films.

Call or connect with him today.

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