Expat’s Guide to Public Transportation in Shanghai

Shanghai, strategically located at the Yangtze River’s mouth, serves as eastern China’s primary transportation nexus. Its status as a global financial powerhouse and key business hub is supported by an extensive and sophisticated infrastructure, particularly its efficient public transit system.

The city’s public transportation network is renowned for its affordability and accessibility, making it a popular choice among locals and expats. This system encompasses a wide array of options, including an extensive metro network, buses, taxis, and even ferries.

In this Pacific Prime article, we will go deep into all the details of Shanghai’s public transportation system for expats living in Shanghai, or those planning to relocate to this bustling Chinese metropolis.

Overview

Shanghai, a global metropolis and eastern China’s busiest transport hub, faces typical urban challenges like overpopulation and traffic congestion. To address these issues, the government has significantly expanded road networks, subway systems, and bus routes.

As a result, Shanghai now boasts the world’s largest public transportation system, handling an unmatched daily passenger volume. The city’s transport network is known for its convenience and affordability, making it popular among locals and expats alike.

It includes various modes such as buses, metros, and ferries, all accessible via a unified Public Transportation Card. For those planning an extended stay in Shanghai, acquiring this card is highly recommended as it simplifies travel across the city’s diverse transit options.

The Metro

The Shanghai Metro, recognized as the world’s largest subway network, comprises 20 lines including the cutting-edge Maglev line. This extensive system offers swift and interconnected travel to virtually every corner of Shanghai.

The metro’s comprehensive coverage includes stops at or near major attractions and commercial districts. For leisurely sightseeing, it provides efficient and comfortable transportation, though it’s advisable to avoid peak hours (07:00-09:30 and 16:30-19:30).

Ticket purchases are streamlined through user-friendly self-service machines available at each station. These machines feature both Chinese and English interfaces, allowing travelers to easily select their destination, pay, and receive their tickets.

Rush hour occurs from 7:30 to 9:30 a.m. and 4:30 to 6:30 p.m., Monday through Friday. During these times, expect to push your way on and off the train.

Fare Rates

Shanghai Metro fares vary based on distance and transfers, typically costing between 3 and 9 RMB ($0.45-$1.30). Line 5 offers a lower starting fare of 2 RMB ($0.30).

Accompanied children shorter than 1.2 meters travel at no cost. For precise fare information, users can consult either the Shanghai Metro app or the Explore Shanghai app.

Types of passes

There are various ticket options available, or you can opt for a stored-value public transportation smartcard known as the Jiaotong ka.

• Single-Journey Ticket: A one-way ticket for a single trip.
• One-Day Travel Pass (18 RMB): Valid for 24 hours, this pass offers unlimited rides on all metro lines except the Maglev line.
• Three-Day Travel Pass (45 RMB): Similar to the one-day pass, but valid for 72 hours.
• Maglev & Metro Pass (55 RMB/85 RMB): Available in single and round-trip versions, this pass includes either a single or round-trip journey on the Maglev line, along with 24 hours of unlimited metro rides on other lines.
• Jiaotong Ka: This smartcard costs 20 RMB and requires a minimum 10 RMB recharge. It can be used on the metro, Maglev, taxis, buses (including long-distance), and ferries.
• Jiaotong App: The digital version of the Jiaotong ka. It’s challenging for foreign tourists to use, requiring payment through Alipay and the ability to read Chinese, as there’s no English version. Additionally, Apple Pay only works if your account is set to the China region.

Where and How to Buy

Single-journey tickets can be bought at automated ticket machines or from service counters located in metro stations. For 24-hour and multi-day passes, visit the metro service center counters.

Jiaotong ka cards are available for purchase at metro station service counters, convenience stores, and select banks. Alternatively, you can download the Jiaotong app for added convenience.

Hours of Operation

Operating hours vary by line, but most run daily from 5 a.m. to 11 p.m., while the Maglev line operates from 6:45 a.m. to 9:30 p.m.

Delays and Lost Property

To check for schedule changes, download the official Shanghai Metro app or contact the 24-hour service hotline at 021-6437-0000. You can also follow their WeChat account for updates. For lost property, report it at the station service counters or call the hotline.

Miscellaneous

You can visit the official Shanghai Metro website for maps, line details, routes, news, and other specifics.

For added convenience, you can use transportation cards or pay via Alipay’s QR code or NFC function.

Consider using apps like Shanghai MetroMan, which help you find the best routes and estimate travel times between stations. Be sure to check the official website for station hours, as the metro generally operates from 5:30 a.m. to 11 p.m. on weekdays, with extended hours on Fridays and Saturdays.

The Bus

Another popular public transportation option in Shanghai is the bus system. Every bus stop features standardized information boards, though the details are in Chinese, they are consistently formatted.

The board shows the bus schedule, including the times of the first and last buses. It also displays the bus number, direction, and all stops along the route, with the current stop often highlighted in red.

Shanghai’s fleet of 1,400 buses covers downtown routes, suburban lines, rush hour services, sightseeing lines, intercity routes, and night lines. Fares range from 1 to 2 RMB (15 to 30 cents). Most downtown bus stops announce stops in English, Mandarin, and Shanghainese.

You can pay with cash or a Jiaotong ka card. Most buses start operating between 5:30 and 6:30 a.m., with service ending between 7:30 and 9:30 p.m., while night buses run from 11 p.m. to 5:30 a.m.

Taking the Bus

After finding the right bus heading in your desired direction, board through the front door. The fare is usually 2 RMB, which you can pay with coins dropped into a box or by using the Shanghai Public Transportation Card.

Alipay is also an accepted payment method. When you arrive at your stop, just exit through the rear door without needing to tap your card again.

Taxi

To catch a taxi, you can either hail one on the street or use the Didi Chuxing app to book a ride. The app offers an English version and allows payment with foreign cards, but it must be downloaded before arriving in China. Note that the app doesn’t function during rush hour (7:30 to 9:30 a.m. and 4:30 to 6:30 p.m., Monday to Friday) due to Shanghai regulations.

Taxi fares start at 14 RMB ($2.10) for the first 3 kilometers (2 miles), with an additional 2.5 RMB (about 30 cents) per kilometer after that. Rates are higher between 11 p.m. and 5 a.m. Payment can be made in cash or with a Jiaotong ka card (let the driver know before the trip begins if you prefer this method).

Additionally, Uber isn’t available for foreigners unless they have a Chinese UnionPay bank card.

Bicycle

Like in many major cities, bikes are readily available on the sidewalks of Shanghai, ready for you to pick up and ride to your destination. To use the bike-sharing system, you’ll need an international phone plan or a Chinese SIM card, as internet access on your phone is required to rent a bike.

MoBike is the leading bike-sharing service in the city. To use it, download the app and register in your home country before arriving in China, allowing you to pay with a foreign credit card. You can also download Alipay and add credit to your account as a backup option. Rides typically cost 1 RMB for the first 15 minutes, with an additional 0.5 RMB for each subsequent 15 minutes.

Ferry

The Huangpu River flows through Shanghai, splitting the city into Pudong and Puxi. Although several metro lines and tunnels connect these areas, many people, especially motorcyclists and cyclists, enjoy the unique experience of crossing the river by ferry.

Shanghai currently operates 14 passenger ferry lines, with services running every 10 to 40 minutes. Passengers can pay for the ferry ride using coins or a transportation card, with the fare set at 2 RMB.

Ferries provide a convenient way to cross the Huangpu River, helping you avoid crowded bridges and tunnels while enjoying scenic views of the river. Additionally, ferryboats are available for travel between the mainland and the islands of Chongming, Changqing, and Hengsha.

Airport Trains and Shuttles

There are two airports in Shanghai: the Shanghai Pudong International Airport and the Shanghai Hongqiao International Airport. From these airports, you can take the train and the shuttle bus into the city.

Here’s more detailed information on how to get to the city from the two Shanghai airports:

From Pudong Airport

• Maglev Train: The fastest way to reach central Shanghai is by taking the Maglev train, which takes just 7.5 minutes to get to Longyang Road station. From there, you can transfer to metro line 2 or line 7 to continue your journey into the city. A one-way ticket costs 50 RMB ($7.25), while a round-trip ticket costs 80 RMB ($11.60). Trains run every 15 to 30 minutes.
• Shuttle Bus: The shuttle bus takes between 70 to 80 minutes to reach the city center, with ticket prices ranging from 8 to 30 RMB. The buses operate from 7 a.m. to 11 p.m., with a night service available from 11 p.m. until 45 minutes after the last flight arrives. When traveling from the city to the airport, the bus runs from 6 a.m. to 9:30 p.m. Tickets can be purchased with cash from the conductor.

From Hongqiao Airport

• Metro: Metro lines 2 and 10 connect Hongqiao Airport to various central Shanghai locations.
• Shuttle bus: The shuttle bus from Hongqiao to the city takes about an hour and costs between 1 and 30 RMB. It operates from 6 a.m. to 11 p.m., with a night service available from 11 p.m. until 45 minutes after the last flight. When heading to the airport from the city, the bus runs from 6 a.m. to 10 p.m.

SH MaaS App: The Do-it-all App for Shanghai’s Public Transport

An English version of the Shanghai “Mobility-as-a-Service” (SH MaaS) app, also known as Suishenxing, has been available since December 2023, offering foreigners easy access to the city’s public transportation system. The app provides useful transportation information and ticketing services for expatriates.

With the app’s “Shanghai QR Code,” users can easily access metro, bus, and ferry services. The app also offers real-time updates on public transport and connections at all airports and railway stations, as well as 1-day, 3-day, and 7-day passes for a limited period.

Elevate Your Expat Journey with Pacific Prime

Living in Shanghai as an expat offers a vibrant and dynamic experience, with the city’s blend of modernity and tradition creating a unique cultural environment. Expats can enjoy a cosmopolitan lifestyle, with access to a wide range of international restaurants, shopping districts, and entertainment options.

Shanghai’s public transportation system is another highlight, providing an efficient and reliable way to explore the city. With an extensive network of metro lines, buses, and ferries, getting around Shanghai is both convenient and affordable.

Additionally, if you’re seeking a comprehensive individual health insurance plan or a family insurance plan, Pacific Prime is here to help. With over 20 years of reputation as an international health insurance intermediary, Pacific Prime can guide you through the process with impartiality and expertise.

Contact us today to get a free quote! Our team of experts will be on hand and ready to answer any of your queries.

Disclaimer: Pacific Prime solely represents, operates, and manages locally regulated insurance products and services in the territory of PR China. Any references to Pacific Prime Global Company or Group, the international services, insurance products, or otherwise stated, written or verbally, are for introduction purposes about our overseas network only as each entity is fully independent.